Volunteer Development Department

From AFSWiki

Back row l-r: Mary Jo Brock, Carrie Jacobs, Margaret Peterman, Carolyn Crump, Mary Perrin, Scott Hume, Kerry McCollum, Joanne Yokoyama-Martin, Christine Milone.

Front row l-r: Betsy Velluto, Damayonti Rowe, Nancy Frazier.

Overview

In late 2008, AFS-USA began to invest additional resources into meeting the Volunteer Development needs of the organization. Three additional staff positions were added in the department in the fall of 2008 and the responsibilities of other staff in the department were adjusted.

Through a series of meetings with volunteers and staff in the summer and fall of 2008, along with our work with Susan Ellis, a leading consultant in the field of volunteer development, a number of priorities were identified for the department for the fall of 2008 and into 2009. These priorities are based on the Core Principles of Volunteer Development that we have created for the organization.

Priorities for 2009-2010

As a result of the organizational study (see Organizational Study Background Papers) AFS-USA has conducted over the past year and a half, the Volunteer Development Department began the launch of the revised volunteer, chapter, and area team structure and volunteer governance model during the fall of 2008. Much of the work envisioned for the National Council and the Volunteer Development Department in 2009 will consist of implementing the new structure, working very closely with all of our current chapters and area teams to understand their specific strengths and weaknesses, what needs they have in terms of meeting the new criteria, and what support they need from the Volunteer Development Department in regards to volunteer recruitment, integration and training. At the same time, the Volunteer Development Department will be working closely in 2009 with each of the key functional areas – hosting, sending, support, orientations, compliance, etc. to structure a plan for volunteer development which serves as a driver for the goals which must be accomplished in each of those areas for the organization.

Here is a link to the complete department plan for 2009-2010.[[1]]

Staff roles

Please see below for contact information and basic information about the role of each individual in the department.

St Paul Office Staff

St Paul Office Phone Number 1-651-647-6337

Scott Hume	Director of Volunteer Development	ext 2234
Mary Jo Brock	Manager of Volunteer Development	877-334-7411
Mary Perrin	Chapter Development Coordinator	866-237-0892
Sarah Krile	Volunteer Development Coordinator	ext 2249
Carolyn Crump	Coordinator of Office Services and Volunteer Administration	ext 2239
Margaret Peterman	Volunteer Development Specialist	ext 2256

Portland Office Staff

Portland Office Phone Number 1-800-237-4636

Joanne Yokoyama	Resource Manager - AFS USA Volunteer Development Dept	ext 1589
Betsy Velluto	Resource Specialist - AFS USA Volunteer Development Dept	ext 1591
Damayonti Rowe	Manager of Volunteer Development	800-323-6785
Carrie Jacobs	Volunteer Development Coordinator	ext 1600

Baltimore Office Staff

Baltimore Office Phone Number 1-410-539-5997

Nancy Frazier	Manager of Volunteer Development	ext 103
Christine Milone	Volunteer Development Coordinator	ext 113

New York Office Staff

New York Office Phone Number 1-800-876-2376

Kerry McCollum

Vice President Organizational Development

ext 1150