Volunteer Development Department
From AFSWiki
Back row l-r: Carrie Jacobs, Margaret Peterman, Mary Jo Brock, Carolyn Sharratt, Betsy Velluto, Joanne Yokoyama-Martin, Damayonti Rowe, Nancy Frazier.
Front row l-r: Christine Milone, Sarah Krile, Mary Perrin, Scott Hume.
Overview
In late 2008, AFS-USA began to invest additional resources into meeting the Volunteer Development needs of the organization. Three additional staff positions were added in the department in the fall of 2008 and the responsibilities of other staff in the department were adjusted. In early 2010, an additional full-time Volunteer Development Coordinator position, as well as two part-time Volunteer Registration Assistants, were added to the Department. As part of the Volunteer Development investments outlined in the AFS-USA Business Plan Priorities, 10 part-time Community Developer staff were hired in May 2010.
Through a series of meetings with volunteers and staff in the summer and fall of 2008, along with our work with Susan Ellis, a leading consultant in the field of volunteer development, a number of priorities were identified for the department for the fall of 2008 and into 2009. These priorities are based on the Core Principles of Volunteer Development that we have created for the organization and were further developed in the 2009-10 .AFS USA Volunteer Development Department Plan.
Priorities for 2009-2010
As a result of the organizational study (see Organizational Study Background Papers) AFS-USA has conducted over the past year and a half, the Volunteer Development Department began the launch of the revised volunteer, chapter, and area team structure and volunteer governance model during the fall of 2008. Much of the work envisioned for the National Council and the Volunteer Development Department in 2009 will consist of implementing the new structure, working very closely with all of our current chapters and area teams to understand their specific strengths and weaknesses, what needs they have in terms of meeting the new criteria, and what support they need from the Volunteer Development Department in regards to volunteer recruitment, integration and training. At the same time, the Volunteer Development Department will be working closely in 2009 with each of the key functional areas – hosting, sending, support, orientations, compliance, etc. to structure a plan for volunteer development which serves as a driver for the goals which must be accomplished in each of those areas for the organization.
Here is a link to the complete department plan for 2009-2010.AFS USA Volunteer Development Department Plan
Staff roles
Please see below for contact information and basic information about the role of each individual in the department.
St Paul Office Staff
St Paul Office Phone Number 1-651-647-6337
| Scott Hume | Director of Volunteer Development | ext 2234 |
| Mary Jo Brock | Manager of Volunteer Development | 877-334-7411 |
| Mary Perrin | Chapter Development Coordinator | 866-237-0892 |
| Sarah Krile | Volunteer Development Coordinator | ext 2249 |
| Carolyn Sharratt | Coordinator of Office Services and Volunteer Administration | ext 2239 |
| Margaret Peterman | Volunteer Development Specialist | ext 2256 |
Portland Office Staff
Portland Office Phone Number 1-800-237-4636
| Joanne Yokoyama-Martin | Resource Manager - AFS USA Volunteer Development Dept | ext 1589 |
| Betsy Velluto | Resource Specialist - AFS USA Volunteer Development Dept | ext 1591 |
| Elizabeth Wyman | Volunteer Registration Assistant - AFS USA Volunteer Development Dept | ext 1562 |
| Rachel Rustad | Volunteer Registration Assistant - AFS USA Volunteer Development Dept | ext 1590 |
| Damayonti Rowe | Manager of Volunteer Development | 800-323-6785 |
| Carrie Jacobs | Volunteer Development Coordinator | ext 1600 |
Baltimore Office Staff
Baltimore Office Phone Number 1-410-539-5997
| Nancy Frazier | Manager of Volunteer Development | ext 103 |
| Christine Milone | Volunteer Development Coordinator | ext 113 |
New York Office Staff
New York Office Phone Number 1-800-876-2376
| Kerry McCollum | Vice President Organizational Development | ext 1150 |
Community Development Staff
| Community Developer | Area Team/ Chapter | Phone Number | Volunteer Development Manager |
| Erika Devine | One World Area Team | (765)664-5317 | Mary Jo Brock |
| Terri Frid | Carolinas Area Team | (336)254-3673 | Nancy Frazier |
| Jessica Greenstein | E-Z Pass Unaffiliated Chapter | (845)594-7591 | Nancy Frazier |
| Megan Jones | Kansas City Area Team | (816)786-2380 | Mary Jo Brock |
| Traci Larson-Lee | Greater Chicago Area Team | (847)877-3451 | Mary Jo Brock |
| Clarissa Lee | Colorado Rockies Area Team | (303)813-1252 | Damayonti Rowe |
| Robin Novak | Silver & Gold Area Team | (775)338-9195 | Damayonti Rowe |
| Allyson Sicard | Georgia Unaffiliated Chapter | (404)435-2043 | Nancy Frazier |
| Brent Smith | Greater West Metro Area Team | (612)598-1188 | Mary Jo Brock |
| Evelyn Volpa | Steinbeck Coast Area Team | (831)685-3314 | Damayonti Rowe |
