Team Support Coordinator
From AFSWiki
The Team Support Coordinator oversees all AFS participant, host family, and natural family support within the area. The Team Support Coordinator coordinates and empowers local volunteers to provide quality support to all AFS participants with the area.
Contents |
Responsible to:
Time Required:
- 10-15 hours per month
- Length of service time: 2 year minimum commitment
Competencies Required:
- Well organized
- Excellent relationship and team-building skills
- Negotiating, mediating, recognizing other, problem-solving
- Keeps commitments
- Effective at task delegation
- Comfortable with "big-picture" thinking
- Passion for the AFS mission
Training:
- Participation at national conferences or regional/local training events
- Ongoing support from Regional Service Center and national staff
- Peer-to-peer training and/or mentoring available
Works with:
- Staff
- Regional Support and Hosting Staff
- Volunteer
- Team Leadership
- Chapter/local unit support volunteers
Responsibilities
- Ensure all hosted participants, host families, and natural parents of Americans Abroad have a support volunteer in local units.
- Provide training to and serve as advisor for support volunteers in local units.
- Assist in direct support and work with Team Hosting Coordinator in the host family change process.
- Ensure compliance with AFS support standards as outlined in the Team Agreement.
- Ensure that professional counseling (or support) is available.
- Ensure written, dated documentation of all support cases; collaborate and consult with regional staff, keeping them informed of ongoing cases.
- Work with Team Chair to ensure that prescribed orientations occur.
- Serve as liaison between local units and Regional Participant Advisor.
- Monitor and evaluate performance support activities to ensure that all AFS participants have high quality support.
- Develop and maintain a list of local support professionals to call upon as needed (i.e. lawyer, grief counselor, clergy, etc.).
Benefits
- Develop lifelong relationships with volunteers, staff, and participants
- Share the power of the AFS mission with many communities, individuals and families
- Enhanced knowledge and understanding of other cultures and the impact on the American perspective
- Play a leading role in developing AFS as a strong international education organization serving local and regional parts of the country
