List for transfer of IC Wiki Info

From AFSWiki

Here's a list of what's on the IC Wiki. I (Karen Zotter) will be transferring info from IC Wiki to AFS Wiki by the beginning of August and will cross things off as they are transferred (or if don't need to be). Some folks will be helping as well, so they should do the same...

• Inbound Questions and Procedures
  • Common Questions (Excel attachment only. Could also reformat table for Wiki)-->Scott and Julia need to decide about this? Some might go in Sending FAQ.
  • Talking about the Visa Costs (attachment)-->Dharma Nicotera
  • Inbound/Reception meeting notes-->Julia Swanson will keep people updated after August
  • Inbound Training Module-->Scott and Julia will decide once they train together. Info could be outdated already.
  • Answers to Inbound Questions, Culture Trek

• Sending
  • Sending Call Script
  • Advisor Duties in Admissions-->don't think need now w/ changes
  • Travel Abroad
    • IB Programs
    • Vegetarians
    • Credit Transfer
  • Programs to Fill
    • FAQ Summer programs
    • FAQ Year and Semester Programs
  • Graduates
    • Why Colleges like Study Abroad
    • Egypt Teacher Program
  • Catalog Updates

*Money

• • Fundraising
  • Financial Aid
  • Scholarships
  • Congress-Bundestag
    • Off the Beaten Path
  • Talking about the Money
  • The Cost of Raising a Teenager
  • Preapp Refund Policy-->not this part

• Taking Pre-Apps
  • LMS/Opus Program Codes

• Application Process
  • Online Application Process
  • Talking About the Matrix
  • Country Codes
  • Passport Info-->Dharma Nicotera
  • Visas-->Dharma
    • Talking about the visas cost-->Dharma
  • Outbound Call Reflection Project
    • Approach Ideas
    • Readiness Factors
    • Pre-App 'Asks' Ideas
  • test 2 (Country page template)
  • Volunteer info-->don't really need

• Hosting
  • Hosting 101
  • Countries we host from
  • Insurance-Global Benefits
  • Safety
  • Dear Abby Hosting Article
  • Areas where volunteers call

• LMS
  • Details, Tips, Additional Info
    • From Sending to Hosting Interest
  • LMS Updates 2007
  • LMS Appointment Dates
  • LMS Data Entry
  • Batch Updates in LMS
  • Lead Import into LMS and Mailings

• General Talking Points
  • Leaving Messages
  • Media Policy
  • Duty Officer Info
• LMS Rant and Rave
• Marketing/Catalog Rant and Rave
  • Talking Points for Support
    • Talking Points for Specific Egypt situation with one stu
  • Tax Questions
  • Prep for Full Application Talking Points

• Processes and Standards
  • General IC Standards
  • Outbound Calls
  • Inbound Calls
  • Bulk Email
  • Voicemail
    • IC Voicemail
    • Procedure for checking voicemail
  • AFS Inbox-->Julia
    • inbox stationary-->Julia
  • Human Click
  • Basic Opus Training
  • Fax

• Staff Office Policies-->Lila will manage in the G Drive
  • Out of office
  • Email policy
  • Web policy
  • Cell phone policy
  • Sick, Tardy Policy
  • Dress Code
  • Using resources: Wiki, Desk reference, G Drive
  • Break Policy

• Logistics
  • Phones:Logging in
  • EZ Labor
  • LMS or Opus problems

• IC Staff-->Lila will manage in the G Drive
  • Reception Break Schedules
    • Staff Pages-->Already done
  • Schedules
  • Work Groups
  • Calendar
  • Emergency Contact info

• Sponsored Programs Page
  • YES Program