How to Check a Volunteer's Registration Status

From AFSWiki

This guide provides basic instruction on how to check the registration status of any potential volunteer with a Global Link record.

Steps for Checking Volunteer Status

1. To find the registration status of a particular volunteer, click Service Case on the left hand side of the Global Link homepage. On this screen, enter the information you have on a particular person to find their Global Link record.

2. Once you have entered your search terms, click the Search button:

3. When the search is complete, a list of people that meet your search criteria will appear at the bottom of your screen.

Note: In some cases, only one record will appear. In other cases, you may have put additional information into your search (such as their affiliated main organization) in order to further narrow your search results.

To select a service record, click on the blue highlighted Service Ref. number. In this example, the number is represented by a blue highlighted box.

4. Now you will see their Volunteer Service Detail which includes their current registration status. First, check if the Volunteer File is open rather than closed by looking at the Service Status.

a) Applicant Pending means that this is a brand new Volunteer. Applicants with this status are in varying stages of the process: needing the Volunteer Registration Interview, waiting for a reference or requiring legal review. At this stage, applicants are NOT registered Volunteers.

For more information about the process, see Volunteer Registration

b) Reregistering-Pending means this Volunteer is in the process of completing his or her annual registration. Volunteers must update their Online Application, answer the Confidential questions, sign the Volunteer Agreement and submit a Criminal Background Check on a yearly basis. At this stage, applicants are NOT registered Volunteers.

For more information about the process, see Volunteer Re-Registration

c) Registered means that this applicant has completed all registration pieces whether they are a new or a re-registering Volunteer.

Contact

Not all volunteers will have access to this information. Some Volunteers want to know what particular piece an applicant must complete to be registered. To obtain specific information on an applicant, simply contact vol.reg@afs.org or 1800-237-4636 ext. 1562.