Compliance
From AFSWiki
Contents |
Department of State Mandated Training Modules
Overview of the Risk Management, Compliance, and Quality Assurance (RMCQA) Team
- Risk Management, Compliance and Quality Assurance Staff
- Quality Assurance and Compliance Updates
- Compliance Updates Check here for the latest compliance related procedures and enhancements to Global Link. Login required.
The Risk Management, Compliance, and Quality Assurance (RMCQA) Team is responsible for:
- Communicating standards and regulations proposed and changed by the Department of State, Council on Standards for International Educational Travel (CSIET), and AFS International to all AFS-USA stakeholders
- Evaluating participant satisfaction to ensure such standards and regulations are met
- Maintaining participant information in SEVIS, the Department of Homeland Security’s database for exchange visitors.
- Members of the team will work collaboratively with other departments, the Compliance Advisory Group, and volunteers across the organization to provide a safe and meaningful experience for all students and their host families.
- Each Quality and Compliance Coordinator oversees a number of Area Teams and Chapters (please see the Contact Info. page for this information). The Quality and Compliance Assistant monitors all criminal background checks and J-1 Visa administration.
What are the goals of the RMCQA Team?
- Improve and develop quality training of the Board, Partners, Staff and Volunteers on components of compliance, quality, legal issues, and risk management.
- Improve monitoring, documentation, quality, and compliance based on previous years’ CSEs (Customer Service Evaluations), PSEs (Partner Service Evaluations), audits, and other evaluation and tracking tools.
- Work with other departments to align goals and processes and to create feedback loops to improve the delivery and oversight of our programs.
- Proactively engage with outside agencies and exchange organizations, such as CSIET, the Alliance, and Department of State, to be a more outward looking organization and information hub for the exchange industry.
FAQs and Talking Points
- Compliance FAQ
- Host Family Orientation FAQ
- In-Home Visit FAQs
- Talking Points for Repeat Host Families
Standards & Regulations
AFS-USA Safety, Policies and Procedures
- Student Safety Policy
- Futon policy
- Host Family Application Review Checklist
- Previous Hosting with Other Organizations Policy
- Previous Volunteer/Work with Other Organizations Policy
- Sending Students Signature Requirements
- Criminal background check
In-Person and Monthly Contacts, and In-Home Visits Information
AFS Site Visits
- Communication about AFS Site Visits
- What to Expect for Host Families
- What to Expect for Volunteers
- Selection Criteria
AFS Student Survey
- Fall 2011 Student Survey Results
- Spring 2011 Student Survey Results
- Fall 2010 Student Survey Results
- Fall 2010 Participant Survey Letter
Being an AFS Host Family
Audit
Resources
US Department of State Bureau of Educational and Cultural Affairs
Alliance for International Educational and Cultural Exchange
School letter for J-1 Visa Sponsor
