Liaison Volunteer Position Description

From AFSWiki

This article provides an official definition of the liaison volunteer as understood by the organization as a whole. For instructive content pertaining to best practices for volunteering as a liaison, see: liaison.

Contents 1 Responsible to: 2 Time Required: 3 Qualifications: 4 Training: 5 Competencies Required: 6 Responsibilities: 7 Works with:

Responsible to:

Team Liaison Coordinator and/or Team Support Coordinator

Time Required:

• 5-10 hours per month

Qualifications:

• Registered AFS Volunteer
• Annual AFS Liaison Training plus DoS and HSA online training
• 21 years of age or older

Training:

• Liaisons will be provided with training, materials, and on-going support from a designated Team volunteer and/or AFS staff member
• Peer-to-peer training and/or mentoring is available

Competencies Required:

• Good organizational skills
• Able to set and honor commitments
• Well-developed communication skills
• Able to follow-up in a timely manner when information is needed/missing
• Basic computer skills, email, and internet access

Responsibilities:

• Maintain and document required monthly student and host family contact
• Maintain and document required quarterly contact with schools
• Provide support and information to the student, host family, and school
• Assist in problem-solving if and when the need arises
• Learn and use the AFS Learning Objectives
• Identify potential problems early when they can be solved more easily before they become deeper misunderstandings which are more difficult to resolve
• Keep Team Support Coordinator informed about issues affecting the student and host family exchange experience

Works with:

• Staff
  • Regional Support Staff
• Volunteer
  • Liaison Coordinator
  • Team Support Coordinator
  • Team Hosting Coordinator
  • Chapter Support Coordinator